The Art of Client Service
Robert Solomon
Selling in Customer Service
Leon Cai
Winning With People
John C. Maxwell
Excellence Wins
Horst Schulze
The Ten Principles Behind Great Customer Experiences
Matt Watkinson
Brilliant Customer Service
Debra Stevens
How To Sell With NLP
Pat Hutchinson
Hug Your Customers
Jack Mitchell
The AI Revolution in Customer Service and Support
Ross Smith
The Customer Service Solution
Sriram Dasu
Inclusify
Stefanie K. Johnson
Raving Fans
Kenneth H. Blanchard
What Should We Do?
Joe Crisara
Reasons NOT To Focus on Employee Experience
Nick Glimsdahl
Experience Is Everything
Eng Tan
The Post-Pandemic Business Playbook
Ofer Mintz
Nuanced Account Management
Bala Shankar
Transformative Marketing
V. Kumar
