The Challenger Sale
Matthew Dixon
Unreasonable Hospitality
Will Guidara
Effective Complaint Management
Bernd Stauss
Transformative Marketing
V. Kumar
Remarkable Retail
Steve Dennis
Celebrity Service Secret Sauce
Geoff Ramm
Customer Success Essentials
Kellie Lucas
The High Performance Manager
Pryor Learning
Close That Sale!
Brian Tracy
100 Proven Ways To Acquire and Keep Clients For Life
C. Richard Weylman
The Growth Dilemma
Annie Wilson
The Harvard Business Review Sales Management Handbook
Prabhakant Sinha
Winning on Purpose
Frederick F. Reichheld
Succeed Through Customer Knowledge
Kazuki Nishiguchi
The Hospitality Mentality
Josh Liebman
