Creating a Customer Experience-Centric Startup
Thomas Suwelack
The 10-Second Customer Journey
Todd Unger
The Customer Success Pioneer
Kellie Lucas
All Ticket
David Lynam
Stellar Customer Service
Pryor Learning
The Growth Dilemma
Annie Wilson
Marketplace Dignity
Cait Lamberton
Four Practical Revolutions in Management
Shoji Shiba
The Come Back Culture
Jason Young
Unreasonable Hospitality
Will Guidara
The 8 Laws of Customer-Focused Leadership
Blake Morgan
Transforming Customer-Brand Relationships
Christina Garnett
B2B Customer Experience
Paul N. Hague
5 Star Service
Michael Heppell
More Is More
Blake Morgan
Zero Compliants
Gautam Mahajan
Customer Relationship Management in the Digital Age
G. Shainesh
A Paradigm of Customer Recovery
Ken G. Dawson
Customer Relationship Management
Ed Peelen
The Social Business Imperative
Clara Chung-wai Shih
