Healthcare Operations Management

Today's challenging healthcare landscape--with its complex web of reimbursement systems, workforce challenges, and governmental regulations--requires a platform for addressing issues and trends. Savvy healthcare managers know how to integrate and deploy strategies to produce significant operational improvements and increase effectiveness throughout an entire healthcare enterprise. Healthcare Operations Management explores the core principles of effective organizational operations and explains how they can be used to tackle healthcare-specific challenges, such as gaps in quality of care. Through an integrated approach, the authors provide a basic understanding of operations management and share strategies for applying advanced process improvement programs, tools, and techniques in healthcare. This revised edition delves extensively into the role of technology in healthcare operations improvement, exploring the use and impact of digital approaches to care delivery and finance with an emphasis on big data and advanced analytics.